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Have a question about our programs, your membership, or how to create a healthier home?

We’re here to help. Use this form to reach out, and we’ll get back to you as soon as possible.

Check out our Frequently Asked Questions below – the answer you’re looking for might already be there!

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Frequently Asked Questions

We know that navigating mold-related home issues or planning a healthier home build can come with a lot of questions. We’ve answered some of the most common inquiries we receive about our consultation services, the course, and what you can expect from working with Breathe Well Homes.

What is Breathe Well Homes?

Breathe Well Homes is a resource and support platform created by Brian Tinker, a custom home builder with over 30 years of experience. After his family realized they had 2 members with mold illness, (CIRS), Breathe Well Homes now helps homeowners, builders, and professionals create and maintain healthier, mold-resistant, and low-toxicity homes.

What kind of issues can I discuss during a consultation call?

You can bring up any topic related to the current condition of your home, mold remediation, building back your homes after remediation, mold prevention, remediation strategies, material choices, or new home planning. Whether you’re dealing with CIRS-related concerns or planning a renovation or build, Brian can help guide you with expert advice tailored to your situation.

How do the consultation calls work?

There are three types of consultation calls:

  • 15-minute Introductory Call (Free):
    A quick session to explain your situation and get a recommendation on whether a 30- or 60-minute consultation is appropriate. No in-depth advice or solutions are provided in this call.

  • 30-minute Consultation (Paid):
    Ideal for getting specific questions answered or initial guidance on a mold-related issue or project.

  • 60-minute Consultation (Paid):
    Best for in-depth discussions, larger projects, or multiple complex questions.

All calls are held virtually and booked in advance. Once scheduled, you’ll receive a confirmation email with all access details.

Book Consultation Here.

Who is the program/course for?

The course is designed for both homeowners and professionals (like builders and architects) who want to understand how to build or maintain a mold-resistant and low-toxicity home. It’s especially helpful for those impacted by CIRS or other biotoxin illnesses.

Read More and Enroll Here.

What’s included in the course?

The course covers foundational principles of healthy home design, building science for moisture control, product recommendations, and real-world solutions based on Brian’s personal experience and industry research. It’s self-paced and accessible online after purchase.

Can I preview the course before purchasing?

Yes! The first two modules are available to preview for free. This gives you a feel for the tone, structure, and depth of the material before committing to the full course.

Read First Two Modules Here.

Is this course suitable for people currently suffering from CIRS?

Absolutely. The content was built with CIRS-affected individuals in mind. It’s structured to be easy to follow, without overwhelming detail, and offers practical steps toward creating a safer home environment.

Will I get a personalized action plan during the consultation?

Consultation calls are advisory in nature. While you won’t receive a full written plan, you will walk away with actionable recommendations and clarity about next steps tailored to your specific situation.

Can I book a consultation even if I haven’t taken the course?

Yes. You don’t need to purchase the course to book a consultation. Many people use the consultation first to get clarity, then decide whether the full course is a good fit.

What happens after I purchase the course?

Once your payment is complete, you’ll be automatically logged in and redirected to your account, where you can begin reading the course content right away. You’ll also receive two confirmation emails:

  • One confirming your course enrollment, with access details

  • Another containing your payment receipt for your records

You can revisit your course at any time and track your progress from your account dashboard.

Can I get a refund if I decide not to take the course after purchasing it?

All course purchases are final. Because you receive immediate full access to the entire course content upon payment, we do not offer refunds under any circumstances. Please review the course details carefully before purchasing and see our Refund & Cancellation Policy for reference.

What is your cancellation and refund policy for consultation calls?
  • If you cancel your consultation call at least 48 hours before your scheduled time, you will receive a full refund minus any transaction fees.
  • If you cancel within 48 hours of your appointment, a $100 cancellation fee will apply and the remaining balance will be refunded.
  • If you miss your call or cancel within 2 hours of the scheduled time, no refund will be issued.

See our Refund & Cancellation Policy for reference.

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